In the beginning of this year, we explored the importance of simply saying, “thank you” to employees on a regular basis.We shared this thought based on Simon Sinek’s book, Leaders Eat Last: “the most successful leaders consistently put aside their own interests to protect employees, actively demonstrate their support for colleagues and employees, and actively listen to employees.”
Doing these things “consistently” is key! Leaders who say thanks as much as possible, and who make recognition a regular, year-round priority create an environment of genuine care. Clearly, we know that recognition is a powerful tool for employee engagement.
Defined as any tangible expression of appreciation for an employee’s demonstration of the organization’s desired behaviors, recognition can be empowering, often propelling people to increasingly higher levels of engagement.
Therefore, we believe that leaders should engage in at least these two broad types of recognition:
1.) Sincere, every-day acknowledgement for “going above and beyond” in daily tasks
2.) Special moments and opportunities that focus on larger accomplishments and significant milestones
Let’s look more closely at our philosophy on recognition:
At Infinis Consulting, we believe that leaders should be out in the operation, away from their desks, on a regular basis. Our long-standing workplace culture already sets the tone and creates the expectation for how employees interact with each other on a daily basis, and recognition happens daily as we acknowledge each other for demonstrating one or more of our Four Keys Basics.
These everyday interactions and small, sincere acts of saying, “thank you” – when consistently delivered – provide the necessary foundation upon which larger, more significant recognition events can occur. For example, to commemorate their excellence of service with the company, leaders present their team members with special-edition pins that attach to their name tags and unique statues that signify reaching these milestone. Leaders often make the presentation of these items into a “special moment” for the team member, personalized to that individual’s desire for public or private recognition.
Ultimately, it’s important to remember that recognition is a powerful tool that can be used to encourage and reinforce your organization’s desired behaviors and great leaders make it a regular, year-round priority. To learn more about how you can increase employee engagement and retain your talent pool, contact us.
How do you recognize and celebrate the contributions your employees make every day?